TOPdesk Multidisciplinary Conference

Welcome to the website where you can register yourself for sessions for the multidisciplinary conference.

After you registered for the multidisciplinary conference, you will receive an email when you can subscribe for specific sessions.

You can hoover over the heads of the presenters for more information. When you want to register for this session, or want to see who else joined already, click on it.
To register simply click Join session. You can modify your personal program yourself at any time.

Please don't forget to register for dinner too if you're joining. No need to register for lunch.

If you have any questions, contact SanneO or AnnemarieW.

See you there!

Welcome to the website where you can register yourself for sessions for the multidisciplinary conference.

After you registered for the multidisciplinary conference, you will receive an email when you can subscribe for specific sessions.

You can hoover over the heads of the presenters for more information. When you want to register for this session, or want to see who else joined already, click on it.
To register simply click Join session. You can modify your personal program yourself at any time.

Please don't forget to register for dinner too if you're joining. No need to register for lunch.

If you have any questions, contact SanneO or AnnemarieW.

See you there!


Login with your Email you used when registering for TOPdesk Multidisciplinary Conference
Act fast, the earlier you request a seat the greater your chances of being seated
Go to your session and meet the others


Global Introductory Training for Consultancy
Host: Wouter Vanden Bergh
05-09-2019 10:15 - 11:15
Available seats:  16
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SaaS stability: why the future is bright (but not perfect)
Host: Jeroen Boks
05-09-2019 10:15 - 10:45
Available seats:  13
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Updating the AI: Everything you wanted to know
Host: David van der Kooij
05-09-2019 10:15 - 10:45
Available seats:  54
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Why we should do things differently - why should we evolve
Host: Sumit De
05-09-2019 10:15 - 11:00
Available seats:  23
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The impact of AI on FM
Host: Renske van der Heide
05-09-2019 10:45 - 11:15
Available seats:  111
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Analyst relations 2019 the next step
Host: Ramon Van Leeuwen
05-09-2019 11:00 - 12:00
Available seats:  36
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Partner session: Scope4Mation
Host: Gustav Elveros
05-09-2019 11:00 - 11:30
Available seats:  28
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Team Education & Norway: A successful collaboration across borders
Host: Allan Spelmann
05-09-2019 11:00 - 12:00
Available seats:  10
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How to become a Thought Leader in your field in 7 easy steps
Host: Niek Steenhuis
05-09-2019 11:15 - 12:00
Available seats:  56
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The Global Competition (and how to beat it)
Host: Sam Norman
05-09-2019 11:30 - 12:15
Available seats:  2
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Being a partner for your (bigger) customers is more than just drin...
Host: Sharmaine Van den Hoek-Janssen
05-09-2019 13:00 - 13:30
Available seats:  27
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CRM tooling update
Host: Douglas Breeuwer
05-09-2019 13:00 - 13:30
Available seats:  14
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From AccountView to Business Central – first introduction to Bus...
Host: Larissa Huijsmans
05-09-2019 13:00 - 14:30
Available seats:  13
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The Service Management Dream Team
Host: Bas Blanken
05-09-2019 13:00 - 13:45
Available seats:  60
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What is agile coaching and why is it beneficial in improving coorp...
Host: Annemarie Wolfrat
05-09-2019 13:00 - 13:30
Available seats:  68
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Demodatabase project: update and question time
Host: Rosanna Meeder
05-09-2019 13:45 - 14:30
Available seats:  28
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Implementing Agile Service Management
Host: Alexander Kroese
05-09-2019 14:00 - 14:45
Available seats:  95
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Partner session: Solarwinds
Host: Gustav Elveros
05-09-2019 14:30 - 15:00
Available seats:  15
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Shared Service Management in TOPhelp
Host: Tim Deahl
05-09-2019 15:30 - 16:30
Available seats:  18
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Advocate Marketing, Influencers are the new salesforce
Host: Ramon Van Leeuwen
05-09-2019 16:30 - 17:30
Available seats:  11
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Implementing Extreme customer self-service at TOPdesk SaaS
Host: Bart van Manen
05-09-2019 16:30 - 17:30
Available seats:  72
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Citizen and Consumer support: a huge potential market
Host: Michiel van Hoogstraten
05-09-2019 16:45 - 17:30
Available seats:  9
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High Five Session, 5 success stories on international Collaboratio...
Host: Martin Beijering
05-09-2019 16:45 - 17:30
Available seats:  84
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Using business data & reports with Team Hubble
Host: Douglas Breeuwer
05-09-2019 16:45 - 17:30
Available seats:  10
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Partner session: PinkElephant
Host: Gustav Elveros
05-09-2019 17:00 - 17:30
Available seats:  22
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SEE 2020 – unleashing TOPdesk’s global potential
Host: Roeland van Rijswijk
05-09-2019 17:00 - 17:30
Available seats:  124
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Customer success management, the next steps
Host: Ramon Van Leeuwen
05-09-2019 10:00 - 11:00
FULL
How do customers really experience working with us?
Host: Vanda Kovacs
05-09-2019 11:00 - 12:00
FULL
New features and how to demo them
Host: Tim Weerdenburg
05-09-2019 11:15 - 12:00
FULL
Introducing Presentation patterns and antipatterns
Host: Joep Weijers
05-09-2019 13:00 - 13:45
FULL
Social Selling you path to future sales success
Host: Ramon Van Leeuwen
05-09-2019 14:00 - 15:00
FULL
The self sufficient customer
Host: Niels Uiterwaal
05-09-2019 14:30 - 15:00
FULL
The Performance Guild: how to make our software fast
Host: Rebeca Alonso
05-09-2019 15:30 - 16:15
FULL
API - Action sequences workshop for beginners
Host: Ard van Spelde
05-09-2019 10:00 - 12:00
Available seats:  12
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Agile Service Management workshop
Host: Bas Blanken
05-09-2019 10:15 - 11:45
Available seats:  19
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Automated Actions for new Asset Management
Host: Iris Hupkens
05-09-2019 13:00 - 15:00
Available seats:  19
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Change your beliefs with the power of visualisation
Host: Raoul Eggen
05-09-2019 13:00 - 15:00
Available seats:  1
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Communicating about the Virtual Appliance
Host: Elmer Jacobs
05-09-2019 14:00 - 15:00
Available seats:  16
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Growing an experimental mindset
Host: Arvind Ganga
05-09-2019 16:30 - 17:30
Available seats:  2
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Service Management 2024
Host: Bas Blanken
05-09-2019 16:30 - 17:30
Available seats:  5
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Change your beliefs with the power of visualisation
Host: Raoul Eggen
05-09-2019 15:00 - 17:00
FULL
How to network at conferences - Is a coffee break only for coffee?
Host: Ludo Bergkamp
05-09-2019 08:30 - 09:15
Available seats:  63
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Overall Product and Marketing Vision and the Strategy for 2020
Host: Sietze Meijer
05-09-2019 10:15 - 11:15
Available seats:  80
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The Magic Number – how do we go from bringing in new customers t...
Host: Anita Zakrzewski
05-09-2019 10:15 - 11:00
Available seats:  16
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Tender Guild: Face to face kick off
Host: Berry Dieleman
05-09-2019 11:00 - 12:00
Available seats:  13
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Beating competitors on AI
Host: Arvind Ganga
05-09-2019 11:15 - 12:00
Available seats:  117
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How can the story of TOPdesk help customer facing employees?
Host: Ron van Haasteren
05-09-2019 13:00 - 14:00
Available seats:  13
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The Service Excellence Maturity Model
Host: Robbert van der Tas
05-09-2019 13:30 - 15:00
Available seats:  93
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Critical success factors for fast growth of your branch
Host: Wouter Hooghiemstra
05-09-2019 14:00 - 14:45
Available seats:  14
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Discussion on salary perspectives in appraisal meetings
Host: Benno Richters
05-09-2019 14:00 - 15:00
Available seats:  16
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Maturity model meets the cosmos story
Host: Sumit De
05-09-2019 15:30 - 17:00
Available seats:  8
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Recruitment 2.0 “what can we learn from each other”
Host: Nick Spier
05-09-2019 15:30 - 17:30
Available seats:  8
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Get an exciting tour of the Van Nelle factory (1)
Host: Suzanne Peet
05-09-2019 08:30 - 09:30
FULL
Get an exciting tour of the Van Nelle factory (2)
Host: Suzanne Peet
05-09-2019 11:30 - 12:30
FULL
Get an exciting tour of the Van Nelle factory (3)
Host: Suzanne Peet
05-09-2019 15:30 - 16:30
FULL
TOPdesk culture without the use of the 3 V’s
Host: Wouter Vanden Bergh
05-09-2019 15:30 - 16:00
FULL
To scale or not to scale
Host: Rik Prins
05-09-2019 15:30 - 16:15
FULL
Dinner
Host: Sanne van Opstal-Brakel
05-09-2019 18:30 - 21:00
Available seats:  12
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