How do customers really experience working with us?
Main take-away: A 1,5 year customer journey & what we do different now
'At TOPdesk, my experience is, no one dares to make a decision.'
'It took me 6-7 months to learn how to work with you.' - said by one of our customers
How a customer journey about the way we work with our customer, turned a complicated, huge project with common TOPdesk problems into a pleasant experience not just for our customers but for ourselves with the help of applied customer-centricity and future-oriented thinking.
