Implementing Extreme customer self-service at TOPdesk SaaS, host: Bart van Manen, TOPdesk Multidisciplinary Conference, @Krowden

Implementing Extreme customer self-service at TOPdesk SaaS

Main take-away: How we use the TOPdesk product internally to facilitate self-service.

From an internal service catalog on TOPwiki, to public automated self-service portal requests. How SaaS Support implemented customer self-service.

Target group: Customer facing
Session type: Presentation

05-09-2019 16:30 - 17:30

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Implementing Extreme customer self-service at TOPdesk SaaS

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