AI, Amelia, chatbots and VSA (Virtual Support Agents): the importance, the difference, the market, the MVP, the future, the demo
Main take-away: What is the difference between a chatbot and a VSA, what can Amelia do, what is the MVP that we are delivering in Q4?
With our partners IPsoft (maker behind the VSA Amelia) and Go2the.cloud, we have developed a low threshold business model for TOPdesk customers so they can integrate and use Amelia. We have a range of customers (in Norway and the Netherlands) signed up and are now developing an MVP (Minimum Viable Product), which we will put into production early October. We will be able to deploy to any customer anywhere in January 2020, so it is time now to think about marketing and promoting this to all (larger) customers anywhere. What can you present *now* to your customers? Why should you do that? Free extra: you will see the coolest, yes the coolest, product demo anywhere ever. AI FTW!
